The Best Books on Communicating with Clients of All-time

Robert Williams

It’s the number one predictor of success. Your ability to communicate with customers and clients. Yet so few people focus on it. Starting a business means you have a ton on your plate. But a few choice books can make all the difference when building your business. Here are my all-time favorite business books on communication.

My Favorite Business Communication Books:

These are my favorite books for freelancers:

Best Business Books on Communication - How to Win Friends and Influence People

How to Win Friends and Influence People

If you can only read one book, this is the one that will have the greatest effect because it teaches you about how people work and make decisions.

Listen to my podcast review

Best Business Books on Communication - Rework


So many gems in this book about clear thinking and communication. More important, this book taught me how clear communication is directly tied to profitability.

Read my review of the book here.

Best Business Books on Communication - The Elements of Style

The Elements of Style

So much of your business depends on your ability to write, it’s scary. This is the best book on writing I’ve ever read and it’s a must-read for anyone who want to be able to communicate with customers and clients confidently.

Design is a Job

This one is written for designers but anyone can and should read it. It’s the best blueprint I’ve ever found for structuring a freelance business. It gives you the right mindset to be successful in client work, right from the start.

Confessions of an Advertising Man

David Ogilvy teaches you how to talk and win clients over, produce great work that sells, and a ton more is absolutely excellent.

Read my review of the book here.

The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

If you’re feeling like you’re a little worn out talking to customer, this is the perfect remedy. It’s a list of rules that will make sure communication outstanding and win you more customers.

Listen to my interview with the author here.

The Secrets of Consulting: A Guide to Giving and Getting Advice Successfully

This is a really fun read that pushes your thinking on the customer / business relationship. I think if you don’t read this one, you’re missing out on a ton of revenue.

In my opinion these are the must read books for business owners and marketers looking to improve their communication skills. It goes under the radar but communication skills help you land more customers and clients than any other skill.

That’s exactly what my new course, Endless Clients, is focused on. It will help you find 10+ high-value clients and position yourself as the right investment for them using simple communication and marketing.

It’s currently closed (we only open twice a year) but sign up below and I’ll send you an invite the next time the course is available.